Introduction

Welcome to Main Street Laundromat. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing information provided when you register or place an order.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files placed on your device to enhance your browsing experience and analyze site usage.

How We Use Your Information

Main Street Laundromat uses the information we collect to:

• Process and fulfill your orders and service requests
• Communicate with you about your account or transactions
• Send promotional emails and updates (you may opt out at any time)
• Improve our website and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information — including mobile phone numbers — to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect the rights and safety of our business or customers.

Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

Main Street Laundromat reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Main Street Laundromat
122 Main Street, Peabody, MA 01960
(781) 766-9055

Introduction

Welcome to Main Street Laundromat. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms.

Services

Main Street Laundromat provides professional laundry services, dry cleaning, stain removal, and specialty fabric care. Service details, pricing, and availability are subject to change without notice.

How We Use Your Information

Main Street Laundromat may use the information we collect in the following ways:

• To personalize your experience
• To improve our website
• To process transactions
• To send periodic emails

Account Registration

To use certain features of our website, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

Orders and Payments

All orders placed through our website or in-store are subject to acceptance by Main Street Laundromat. We reserve the right to refuse or cancel any order for any reason. Payment is due at the time of service unless other arrangements have been made. Prices are subject to change without notice.

Service Limitations

While we take great care with all items, Main Street Laundromat is not liable for:

• Damage to items with pre-existing wear, defects, or fragile embellishments
• Color loss or shrinkage due to the nature of the fabric or dye
• Items left unclaimed for more than 180 days
• Loss or damage resulting from circumstances beyond our reasonable control

We recommend customers disclose any stains, damage, or special care instructions when dropping off items.

Unclaimed Items

Items not claimed within 90 days from the date of service completion become the property of Main Street Laundromat and may be donated or disposed of at our discretion.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Main Street Laundromat or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to interfere with the proper functioning of our website
• Upload or transmit any harmful or malicious code
• Collect information about other users without their consent

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

Limitation of Liability

To the fullest extent permitted by law, Main Street Laundromat shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Main Street Laundromat, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Modifications to Terms

Main Street Laundromat reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Main Street Laundromat operates, without regard to conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be brought in courts that have jurisdiction where Main Street Laundromat operates.

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Main Street Laundromat regarding your use of our website and services.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Main Street Laundromat
122 Main Street, Peabody, MA 01960
(781) 766-9055